Leal

Loyalty program for doctors & GPs

Reward patients for choosing your practice. Build lasting relationships with a loyalty program that lives in their wallet.

Why patient retention matters more than ever

Whether you're a general practitioner, GP surgery, or specialist clinic, patients have more choices than ever. Between urgent care clinics, telehealth platforms, and competing practices, keeping patients loyal takes more than good care, it takes connection.

  • Patients drift away - Without a reason to return, patients try whoever is most convenient next time
  • Referrals go unrewarded - Your best patients recommend you to friends but get nothing in return
  • No proactive outreach - You can't remind patients about check-ups, screenings, or new services
  • Elective services go unbooked - Patients don't know about wellness services that could benefit them

How Leal works for medical practices

Leal puts your loyalty card in Apple Wallet and Google Wallet - apps every patient already has. No app download. No account creation. No friction at the front desk.

1

Patient scans QR code

Place a QR code at reception. One scan adds your card to their wallet.

2

Check in at each visit

Front desk scans their pass on arrival. Quick, seamless, no paperwork.

3

They earn rewards

Card updates automatically. Notifications keep your practice top of mind.

Example rewards structure

Medical practices customize Leal to fit their services and patient base. Here are popular setups:

Wellness visit rewards

Every 5 visits earns a free add-on service like a blood pressure screening or vitamin consultation.

Referral bonuses

Patients earn credits when they refer friends or family. Rewards both the referrer and the new patient.

Annual check-up incentive

Reward patients who complete their annual wellness visit on time. Promotes preventive care and regular visits.

Elective service discounts

Loyal patients earn discounts on elective or wellness services like nutrition counseling or health screenings.

Why medical practices choose Leal

No app required

Works with Apple Wallet and Google Wallet, apps your patients already have. Zero friction at the front desk.

Appointment reminders

Send gentle reminders for upcoming appointments, overdue check-ups, or seasonal services like flu shots.

Build trust and loyalty

Rewarding patients shows you value the relationship. It turns one-time visitors into long-term patients.

Easy for front desk staff

Quick QR scan at check-in. No training needed, no slowdown during busy clinic hours.

Frequently asked questions

Is a digital loyalty card appropriate for a medical practice?

Absolutely. Patients already use Apple Wallet for insurance cards and boarding passes. A loyalty card from your practice feels natural and professional. It simply rewards patients for choosing your clinic consistently.

How do patients add the loyalty card?

Patients scan a QR code at your front desk or tap a link you send via text or email. The card adds instantly to Apple Wallet or Google Wallet. No app download, no account creation.

What kind of rewards work for medical practices?

Popular options include discounts on wellness check-ups, free add-on services (like a flu shot or blood pressure screening), referral bonuses, or credits toward elective procedures. You set the rewards that make sense for your practice.

Can I use push notifications without being intrusive?

Yes. You control what and when you send. Most practices use notifications for appointment reminders, seasonal wellness tips, or to let patients know about new services. Helpful, not spammy.

Leal works for other industries too

Coffee shops Restaurants Retail stores Dentists Spas & wellness

Start your patient loyalty program today

Free forever with unlimited patients. No credit card required. Set up in minutes, not days.

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