Fivestars pricing
Fivestars does not publish pricing. Here is what is actually known, and what to ask for before you commit.
A tablet-based loyalty and marketing network for local businesses, acquired by SumUp in 2021 and now sold as SumUp Connect. It is also sold as SumUp Connect.
Fivestars does not publish pricing publicly. Last checked 11 August 2026. Anything below marked as a third-party estimate is flagged as such and should not be treated as a firm price.
Fivestars plans and prices
Not publicly published
Quote only contact sales
- No pricing page since the SumUp acquisition
- Quotes vary by hardware and business size
- Typically bundled with SumUp payment processing
What the headline price does not tell you
Costs and terms that are easy to miss when you are budgeting.
Fivestars no longer publishes pricing. Since the 2021 SumUp acquisition it is sold as SumUp Connect and requires a demo to get a number.
Third-party software directories report figures around $299/month with implementation costs near $500 for small businesses. These are unverified secondhand estimates, not vendor-published prices. Treat them as a rough signal only and get a written quote.
The model has historically involved dedicated tablet hardware at the counter, which is a physical dependency and a cost that pure-software tools do not have.
Loyalty is generally bundled with SumUp's payment processing, so the real cost includes transaction fees, not just a subscription.
Fivestars vs Leal on cost
| Scenario | Fivestars | Leal |
|---|---|---|
| Published pricing | None, quote only | $0 free, $99/month Pro, listed publicly |
| Hardware required | Historically a counter tablet | None, any phone or browser |
| Payment processor lock-in | Bundled with SumUp processing | None, works alongside any POS |
| Time to first card | Demo and onboarding required | Self-serve signup |
| Free plan | None | Yes, unlimited customers |
Leal pricing
- Free
- $0. Unlimited customers, 1 card design, Apple & Google Wallet, push notifications
- Pro
- $99/month. Unlimited card designs, multi-location, segmentation, API, integrations
- Agency
- $149/month for 5 accounts, then $19/month per extra account
No setup fee, no contract, month-to-month, cancel anytime.
When Fivestars is the better choice
We build a competing product, so treat this page accordingly. There are still real cases where Fivestars is the right call and Leal is not.
- You already take payments through SumUp and want loyalty on the same bill and the same hardware.
- You want a customer-facing tablet at the counter that prompts enrolment, which drives signup rates that QR-only tools struggle to match.
- You want to be part of a shared consumer network where nearby Fivestars users can discover your business.
Frequently asked questions
How much does Fivestars cost?
Fivestars does not publish pricing. Since SumUp acquired the company in 2021 it has been sold as SumUp Connect, and pricing is quoted per business after a demo, based on hardware and size. Third-party directories cite figures around $299/month plus setup, but these are unverified estimates rather than vendor-published prices.
Is Fivestars still available?
Fivestars was acquired by SumUp in 2021 and the product has been folded into SumUp Connect. Businesses searching for Fivestars pricing today are generally directed to SumUp's sales process.
Do I need a tablet to use Fivestars?
The Fivestars model has historically centred on a customer-facing tablet at the counter. That drives strong enrolment but adds hardware cost and counter space. Wallet-based alternatives like Leal run from a QR code and any staff phone, with no dedicated hardware.
Compare the products, not just the price
Pricing is half the decision. See the full feature comparison, or start free and test Leal with real customers before you pay anything.